At Enterprise Tondelli we are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically or verbally with our company.
We do occasionally update this Policy so please do return and review this Policy from time to time.
Information We Collect
In running a technical services company and operating this website we may collect and process certain data and information relating to you. This data and information is detailed below:
Who gathers information?
Staff at Enterprise Tondelli are informed and trained as to what constitutes personal data.
Any personal data that is received that is not deemed project and business related will be deleted or shredded.
Enterprise Tondelli sales team collect information from letters, faxes, e-mails, phone calls, business cards and text messages.
Enterprise Tondelli after sales team collect data from letters, faxes, e-mails, phone calls, voice mail, business cards and text messages.
Why we gather this information
The information we collect is used for our own internal use. We require this information to provide the best service possible and meet our contractual obligations. The information collected is important to allow the following:
If you are an existing customer, we may contact you with information about goods and services similar to those that you have expressed an interest in previously.
If you are a new customer, we will only contact you only when you have provided consent and, only by those means you provided consent for.
Storing Your Personal Data
Enterprise Tondelli takes data security seriously, and we use appropriate technologies and procedures to protect personal information.
Data that is provided to us is stored on our secure servers.
All records stored in the office are only accessible to relevant staff and are password protected.
Details saved on mobile devices are password protected.
What length of time are records kept?
Due to the length and complexity of projects the data maybe stored for the life of the machinery. Machinery supplied by Enterprise Tondelli may be in service for 30 years and during that time will need maintenance. Of course you can request that your personal data be deleted see section ‘Access to Information’
Disclosing Your Information
Where applicable, we may disclose your project information to any member of our group. This includes, where applicable, our manufacturers and our headquarters in Italy.
Third Party Links
You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Access to Information
The Data Protection Act 1998 gives all individuals the right to access personal information that is held about them.
You have :
You can request a copy of any information that we hold about you. To access your data you will have to identify yourself beyond doubt. This may require some forms of identification. Please contact us if you wish to make such a request and we will respond within a month of the first contact without charge.
Our Contact telephone number is: +44 (0)1525 718406
Our e-mail for these queries is : email@example.com